When someone is ready to leave hospital but home isn't ready for them yet, we provide a furnished room in one of our homes, with the support they need. They recover somewhere that feels like home, and the hospital bed is freed for someone else.
Hospital teams, support coordinators and families can all refer.
What we offer
A place to stay, a chance to recover, and a plan for what's next
Staying in hospital longer than needed is hard on everyone. We bridge the gap between the ward and a long-term home.
Transitional accommodation
A furnished room in one of our homes while long-term housing, home modifications or supports are sorted out.
Respite after hospital
A short stay to rest, recover and get your strength back, and a break for family carers after a hard time.
Help settling back home
When the time comes, we help with the move home or into longer-term housing, and can keep supporting you there.
Who it's for
People who are well enough to leave, but have nowhere suitable to go yet
If you're not sure whether someone fits, send us a message and ask.
NDIS participants who are medically ready for discharge but waiting for housing, home modifications or supports
People who need somewhere to recover before going home
Older people waiting for their home support to start
Families who need a break after a loved one's hospital stay
For discharge planners, social workers and support coordinators
Tell us the expected discharge date and the person's support needs, and we'll tell you straight away whether we can help. We work with the hospital team on the handover, liaise with support coordinators on NDIS funding, and keep families in the loop from the first call.
Referrals
How referrals work
Send a referral
Use the form below with the person's details, support needs and expected discharge date.
We talk it through
We speak with the hospital team, support coordinator and family to make sure we're the right fit.
Plan the move
We agree the date, transport and handover so the move from the ward is calm and safe.
Settle in and plan ahead
The person settles in while everyone works on the long-term home and supports.
Funding
How a stay can be paid for
We'll talk through the options with the person, their family and their support coordinator before anything is agreed.
NDIS Medium-Term Accommodation (MTA)
Covers somewhere to live for up to 90 days for eligible participants leaving hospital, or while their long-term home is being prepared. It covers the accommodation only; daily support is funded separately through the person's plan.
NDIS Short-Term Accommodation (STA)
Short stays and respite, usually up to 14 days at a time.
Private
For people without NDIS funding, including older people, stays can be paid privately.
Contact us
Make a referral or ask a question
Tell us about the person, their support needs and the expected discharge date. Please don't send medical records through this form. We'll ask for what we need.
We reply Monday to Saturday8am to 6pm
Rather talk on the phone?Leave your number and a good time to call, and we'll ring you back.
Your details stay with usWe only use them to reply to you.
